What Our Privacy Policy Covers
Our Privacy Policy explains which details we collect when you create an account, complete phone verification, sign in from a mobile browser, or contact our support desk about a wallet status. We may handle identity and contact details, login activity, device signals, transaction references, and messages
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needed to resolve an account question. DANA, OVO, GoPay, QRIS, bank transfer, and virtual account records can show payment amount, time, reference, and status; we use those details to match a transaction rather than to read unrelated wallet content. We retain records for the period needed
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for account security, dispute handling, and legal duties. Where local law permits, you can request access, correction, or deletion through our support path. Bandung and other Indonesian locations follow the same published policy, while any access or eligibility decision depends on local law.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.